Join Our Team as a Technician!Are you ready to make a difference in your community? We are seeking a dedicated Technician to join our team at the Civic Centre in Wolverhampton. This is a fantastic opportunity to contribute to essential services while developing your skills in a supportive environment!Position Details:Contract Type: TemporaryHourly Rate: 13.69Contract Length: 6 monthsStart Date: January 5, 2026Working Pattern: Full Time (37 hours per week)Dress Code: SmartWhat You''ll Do:As a Technician, you will play a vital role in ensuring that services run smoothly and efficiently. Your responsibilities will include:Accurately assessing and determining liability for council tax and business rates in less complex cases.Evaluating entitlement to housing benefit and council tax support for straightforward claims.Handling customer inquiries face-to-face, via telephone, or in writing with professionalism and care.Maintaining accurate data from various sources for future retrieval, ensuring compliance with business needs.Taking appropriate actions to keep the Council Tax, Business Rates, and Income Collection databases up to date.Adhering to the Council''s Constitution and Codes of Conduct.Participating in staff development and continuous professional training.What We''re Looking For:To be successful in this role, you should:Have a keen eye for detail and a commitment to accuracy.Be able to communicate clearly and effectively with customers and colleagues alike.Demonstrate a str