Our client is a growing specialist business looking for an Operations Assistant to join their Drainage Division. This is a varied and fast-paced role, supporting the day-to-day running of the operation across scheduling, administration, customer service, stock management, invoicing and data entry. Reporting to the Business Development Manager (Drainage), you will play an important role in coordinating engineers, customers, vehicles, materials and subcontractors, ensuring jobs are delivered efficiently, safely and on schedule. The Role As Operations Assistant, your responsibilities will include: Managing job scheduling and diary coordination using the BigChange CRM system. Planning and reviewing workloads and manpower to ensure operational targets are achieved efficiently and profitably. Managing the department inbox and ensuring actions are followed up promptly. Planning vehicle routes with a focus on cost-effectiveness and efficiency. Acting as a key point of contact for customers and Drainage Engineers. Coordinating vehicles, subcontractors, materials and other operational requirements. Supporting Engineers with detailed work schedules and strict timelines. Preparing, amending and circulating RAMS documentation. Communicating changes to delivery dates and schedules with relevant stakeholders. Purchasing materials and services required for job delivery. Maintaining accurate project and operational records within internal systems. Ensuring Waste ..... full job details .....