Customer Service Coordinator (Construction / Admin)



-26,000 - -31,000 * 33 days'' holiday * Health cash plan * Life assurance * Staff rewards

Swadlincote - office-based (hybrid after probation) * Start to suit notice

Confident with Admin and Outbound calling in the Construction industry and looking for a secure office role in a friendly team? This Customer Coordinator position offers a great office environment with development and progression offered from day one.

The Benefits

• Stable, days-based role with hybrid work option after probation

• 33 days'' holiday (rising with service)

• Progression and development oppurtunities from day 1

• Health cash plan, life assurance, and staff rewards platform

• Supportive team environment and job security in a growing company

• Maintain the CRM: log activities, update contacts, and track project milestones

• Handle customer calls and emails, scheduling appointments and following up on enquiries

• Support colleagues by preparing reports, quotes, and documentation

• Provide day-to-day administration to keep sales and technical teams running smoothly

• Background in administration, customer service, or sales support

• Comfortable using CRM systems and Microsoft Office with good attention to detail

• Friendly, organised, and confident on the phone or over email

• Looking for stability and a positive, long-term working environment

• Experience in a construction or product-based business

• Familiarity with quotes, pipelines, or order processing

• Ambition to grow into new areas as the business continues to expand

Culture & Progression

You''ll be joining a supportive team in a company that values its people. For those who want it, progression routes into technical or external sales are available - but this role also suits someone who simply wants a stable, rewarding position with strong benefits and long-term security.

Click ''Apply'' to secure a stable role with variety, benefits, and a friendly team environment.

Sales Administrator, Sales Support, Internal Sales, Sales Coordinator, Customer Service, CRM, Construction Products, Office Administrator, Hybrid Working, Swadlincote, Stable Role