Overview

We are currently seeking an Office Administrator to join our thriving team at Anglian Home Improvements, a leading provider of home improvement solutions. As an Office Administrator, you''ll be at the heart of our operations, ensuring seamless coordination and outstanding customer service.We''re looking for a detail-oriented and customer-focused individual to support our team in ensuring the smooth running of our local depot. From coordinating installation teams to resolving operational issues, you will play a vital role in maintaining our high standards, and ensuring each customer has a positive experience.Key Responsibilities

You will be the main contact point for our customers, delivering exceptional customer service by promptly assisting with any queries or concerns.Coordinate installation teams, trades, and customers to ensure smooth project execution.Monitor and track appointment schedules and installation plans to ensure deadlines are met.Maintain accurate records project details related to installations.Resolve operational issues efficiently to minimise disruptions.Process purchase orders and reconcile invoices.Key Skills

Excellent communication and interpersonal skills.Strong organisational abilities with a keen attention to detail.Ability to manage multiple tasks and prioritise effectively.Proficiency in Microsoft Office suite (Word, Excel, Outlook).Familiarity with customer relationship management (CRM) software is advantageous.Benefit Package

Competitive salaryPension31 days holiday, increasing with service, plus have your birthday offPaid time off annually to volunteerComprehensive health and well-being benefits, heavily discounted gym memberships and free access to mental health first aidersHeavily discounted group discount scheme on all productsGroup Perks and freebies on days out, cinema, theatre, eating in and out, mobile phones, food shopping and most major high street retailersOpportunity to work with a forward-thinking and supportive teamCareer development and continuous learning opportunitiesReady to make a difference in the home improvement industry? Join us and be a part of transforming homes and improving lives. We\''re excited to welcome dedicated individuals to our team!Our Company is committed to monitoring and aligning its policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company\''s value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010, creating an inclusive working environment and culture for our employees.

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