A growing UK-based technical distribution business is seeking a Customer Service Advisor / Account Administrator, to join a busy, supportive team within its operational support function. The organisation operates across multiple sites and continues to expand through sustained growth. Join a fast-paced environment where accuracy, communication, and teamwork are highly valued! Location: Bristol and easily commutable from surrounding areas including Downend, Kingswood, Fishponds, Bradley Stoke, Emersons Green, Staple Hill and Yate.This customer-focused role offers a starting salary of £27,200 per annum, along with an attractive benefits package. Standard working hours are Monday to Friday, 8:30am to 5:00pm, with a one-hour lunch break. However, flexible or part-time working arrangements will be considered for the right candidate.This includes up to 33 days'' holiday (20 days plus Bank Holidays increasing to 25 days with service), an Employee Rewards scheme offering flexible ''quirky perks'' such as late starts, early finishes, extended lunches, and complimentary food and drink, plus access to an Employee Assistance Programme, Retail Discount Scheme, Auto-Enrolment Pension Scheme, and Life Assurance. You''ll also be joining a friendly, supportive team where you''ll be made to feel welcome from day one.What will you be doing?Act as the first point of contact for telephone and email enquiries, providing a professional and efficient serviceProcess customer orders accurately, ensuri