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Permanent

Customer Analyst

London
money-bag 35000.00-35000.00 Annual
3205190353
Posted Yesterday

Customer Analyst £35,000-£40,000 London (Hybrid - 3x Days a Week in Office) The Company A globally recognised premium lifestyle brand with an established international presence is looking for a Customer Analyst to join its Digital Commerce team! Operating across EMEA and LATAM, covering 74 markets, the team uses data and analytics to understand customer behaviour, optimise the digital customer journey and improve commercial performance. This is an opportunity to join a small, collaborative analytics team where SQL-led analysis, customer insight and data storytelling are central to the role. You''ll work closely with stakeholders across Digital Commerce, Customer Journey and Performance Marketing, turning complex data into actionable recommendations that influence business decisions. The Role As the Customer Analyst, you''ll use SQL to analyse customer and digital commerce data, uncover behavioural trends and identify opportunities to improve customer experience and commercial performance. You''ll combine strong technical analysis with an understanding of digital customer journeys, helping stakeholders understand not just what is happening, but why, and what the business can do about it. Your responsibilities will include: Using SQL to extract, manipulate and analyse customer, e-commerce and digital performance data across multiple international markets. Analysing customer behaviour, journeys and on-site activity to identify trends, friction points and opportunities for ..... full job details .....

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