Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that''s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.

Be

where you can do your best work,

begin

your purpose,

belong

to an amazing global team, and

become

the best version of you.

JW Marriott is part of Marriott International''s luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you''re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand''s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you''ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That''s The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International.

Be

where you can do your best work,?

begin

your purpose,

belong

to an amazing global? team, and

become

the best version of you.We are hiring for a

Night Manager!Your new career at the

London Marriott Canary Wharf Hotel and Executive ApartmentsLondon Marriott Hotel Canary Wharf is ideally situated on the waterfront, just moments from the Canary Wharf Jubilee Line tube and West India Quay DLR. Part of Marriott International, the world''s largest and most celebrated hospitality brand, our five-star hotel is the perfect place to take your career to a whole new level.JOB SUMMARYServes as the property Manager on Duty and oversees all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related situation. Personally assisting in resolving any issues and completing tasks.CANDIDATE PROFILEEducation and ExperienceHigh school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.OR2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.CORE WORK ACTIVITIESMonitoring Property OperationsMonitors and ensures compliance with all Guidelines to Operations.Ensures all employees are in proper uniform and are properly groomed (grooming standards in employee handbook).Ensures employees are working in a safe environment.Manages all period-end inventories.Running the night audit report, preparing and sending the Duty Manager log.Deal with day to day reception operations.Leading front office shifts from the front desk.Supporting Profitability and Revenue GoalsReviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.Assists in the response and resolution of all guest issues received directly from guests or from Guest Relations.Monitors that the supervisor is researching/processing all chargebacks and rebates on a timely basis.Administers plans and actions to keep chargebacks and rebates to a minimum.Ensures all employees are adhering to proper cash handling procedures and monitors overage/shortages.Manages employee hours.Works with the leadership team of the property to identify and implement action plans to prevent the reoccurrence of guest issues.Supporting Human Resources ActivitiesPromotes participation in property safety-related programs.Monitors employee attendance and records absences/tardiness.Promotes teamwork and employee morale.Keeps employees informed regarding new operational procedures, standards, or programs.Assists supervisors in handling employee performance issues (e.g., performance reviews, counseling, and recommendations).Ensures all employees have complete knowledge of emergency procedures.Encourages employee relations through gifts, parties, outings.Creates incentives that will promote better service and profit for the property.Assists operations manager in processing employee payroll weekly.In return for your hard work, we give youDiscounted accommodation at Marriott properties across the globeDiscounts at Marriott FandB outlets across the globeFree on duty mealsFree uniform and dry-cleaning service.Free enrolment to BenefitHub providing you with access to unlimited deals of retailers and more.23 days holiday increasing with service (excluding bank holidays)Employee Assistance ProgramTraining and Development opportunities

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

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