Job Title: Network Support EngineerLocation: Birmingham - HybridJob Type: Contract (Inside IR35) - 9-12 monthsRate: (Apply online only) p/day Minimum 2 days per week in-office; occasional 3-4 days with prior agreement for project delivery if required.Summary:We are looking for a technically skilled and dependable Network Support Engineer to join our team, providing strong 2nd line support and helping to deliver critical infrastructure projects in collaboration with project managers and on-site teams.Key Responsibilities:Provide 2nd line network support, troubleshooting incidents, changes, and service requests across LAN/WAN infrastructure.Collaborate with project managers to plan, coordinate, and execute infrastructure projects, including LAN refreshes, UPS replacements, and smart PDU deployments.Deliver structured remote support by guiding on-site engineers step-by-step through implementation tasks, ensuring accuracy and adherence to technical standards.Take ownership of assigned project deliverables, ensuring timelines, quality, and documentation requirements are met.Perform hands-on configuration and troubleshooting of switches, routers, PDUs, and OOB devices as required.Document changes and configurations clearly, maintaining up-to-date network diagrams and records.Proactively identify risks or issues during deployment and escalate appropriately with clear technical input.Contribute to process improvement, sharing feedback and refining implementation standards based on fi