The company deliver cutting-edge enterprise software solutions across both cloud and on-premises environments, empowering organisations to enhance customer experiences, maintain regulatory compliance, and proactively fight fraud. The company are trusted by businesses worldwide to drive seamless, intelligent customer interactions.In this role, you''ll oversee the production environment by ensuring system availability and maintaining a comprehensive perspective on overall health. You''ll develop tools and software to support and streamline the management of platform infrastructure and key applications. A major focus will be enhancing the dependability, performance, and delivery speed of our software products. You''ll also be responsible for analysing and fine-tuning system performance to anticipate user demands and drive innovation. Additionally, you''ll take the lead in providing operational support and technical oversight for several large-scale distributed applications.How You''ll Contribute:Monitor and interpret system and application metrics to fine-tune performance and troubleshoot issues effectivelyCollaborate closely with developers to enhance service quality through thorough testing and structured release practicesEngage in architectural discussions, manage platform operations, and contribute to capacity forecastingDesign and implement automated solutions to build resilient, scalable systemsMaintain a strong focus on delivering new features while ensuring stability ..... full job details .....