As the Credit Controller you will be reporting to the Financial Controller and focus on contacting customers, tracking outstanding debt, reconciling accounts, and ensuring new customer orders can be released based on credit terms and limits. Key responsibilities: Manage the sales ledger, keep track of payment terms and credit limits. Contact customers on a regular basis using email and telephone to ensure payment of outstanding invoices. Resolve all finance related problems and queries for customers, send copy of invoices, proof of delivery notes, credit notes, and liaise internally to progress problems that are being handled in any other departments. Credit check new customers and complete new customer accounts. Reconcile and matching on customer accounts. Release customer orders. Skill set Proven experience in a credit control role is essential. Strong analytical skills with the ability to interpret financial data effectively. Proficiency in SAP and a good knowledge of Excel is required. Excellent data entry skills with a keen eye for detail. Strong communication skills, particularly over the phone, demonstrating effective phone etiquette. Ability to prioritise workload and work to tight deadlines. Ability to work independently as well as part of a team in a fast-paced environment.