Business Applications Manager IT Hospitality and Retail SystemsWe''re hiring a Business Applications Manager to take ownership of the technology that underpins a fast-moving, multi-site hospitality and retail business. This role is all about making systems work better for people and bridging IT, business teams, and external partners to deliver reliable, secure, and well-supported applications.As the Business Applications Manager, you''ll play a key role in projects, system improvements, and new site rollouts, while acting as the technical escalation point when complex challenges arise. What you''ll be doingOwning the technical performance and day-to-day health of business applicationsActing as the IT representative on projects and new site launchesWorking closely with third-party suppliers to manage issues, changes, and SLAsPartnering with business teams to turn requirements into practical technical solutionsCoordinating upgrades, releases, and system improvementsEnsuring applications meet security and compliance standards What we''re looking for:Experience supporting or managing business applications in hospitality, retail, or multi-site environmentsEnjoy solving technical problems and coordinating across teams and suppliersComfortable working with both technical and non-technical stakeholdersOrganised, pragmatic, and focused on delivery and outcomesCare about building strong partnerships and improving how systems support people Why join?A Business Applications Manager role