Our client, a well-established manufacturer with a strong presence in multiple countries, is seeking an experienced Sales Manager to join their UK team. This is an exciting opportunity for a customer-centric professional to play a key role in driving sales performance and enhancing customer satisfaction.As the Sales Manager, you will be responsible for supervising, supporting, and motivating the sales administration team to ensure high performance and engagement. Acting as the main point of contact for key customer accounts, you will maintain strong relationships and work closely with internal teams to deliver seamless customer service.Responsibilities- Supervise, support, and motivate the sales office team to ensure high performance and engagement- Act as the main point of contact for key customer accounts, maintaining strong relationships- Assist the Head of Sales in managing and supporting the sales team''s daily requirements- Monitor and improve response times to customer queries and orders- Provide guidance and support to team members on customer communication and problem-solving- Collaborate with procurement, warehouse, logistics, and senior management to ensure seamless customer service- Analyse current processes and recommend improvements to enhance team efficiency and service levels- Coordinate the preparation and distribution of sales reports, data analysis, and KPIs to management- Track customer interactions, ensuring the CRM system is regularly updated- Manage sta