We have a fantastic opportunity for a Breakdown Claims Handler to join us at our newly renovated and stylish head office in Harrogate town centre. Answering inbound calls from customers wishing to make a claim on their policy. You''ll be dealing with customers who are in a variety of different situations; ranging from vehicles that won''t start at a home address, through to roadside breakdowns or road traffic accidents.-Working closely with your team and providing excellent levels of customer service, strong verbal and written communication skills are required, as well as a desire to join a fast growing, energetic and modern business who invest in the development and wellbeing of all colleagues.
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The role attracts a salary of -26,650 working remotely after training, 8pm - 7am over 4 nights on a rotational basis.
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Responsibilities:-

• You''ll be answering inbound calls from customers wishing to make a claim on their policy-
• You''ll be dealing with customers who are in a variety of different situations; ranging from vehicles that won''t start at a home address, through to roadside breakdowns or road traffic accidents.
• You will offer verbal support and advice to customers regarding their breakdown or motor incident, and whilst doing this you''ll be delivering a market leading standard of customer care
• In addition to speaking to our customers, you''ll also liaise with our nationwide network of recovery agents, and colleagues from other departments within the business.

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Experience:

• The ideal candidate is upbeat, enthusiastic and passionate about helping customers.
• You will also be an effective communicator,-who is empathetic, reassuring-and understanding-when speaking to customers on the telephone.
• You should be an organised individual,-who is able to work efficiently-whilst maintaining attention to detail.

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Why Join Us?

• Competitive salary and benefits package
• Flexible working and holiday options
• Pension, enhanced parental leave, and life insurance
• Discounts on technology, travel, and leisure
• Learning and development opportunities
• Volunteering and charity support days

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Join a company that values innovation, growth, and its people. Apply now to take the next step in your career.
#HP
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REF-(Apply online only)