Service Administrator - Northampton (Immediate Start)Salary: 25,000pa Location: Northampton (Office-based) Hours: Full-time, 37.5 hours per week (typically 9am-5pm)Are you a proactive, solutions-focused individual with a positive mindset and a drive to make things better? We''re looking for a Site Services Administrator to join our client''s thriving team in Northampton. This is an exciting opportunity to work for a well-established, medium-sized business that partners closely with the construction industry. In this role, you''ll play a key part in supporting projects that truly make an impact, while contributing ideas to improve processes and enhance ways of working.What You''ll DoDeliver outstanding customer service via phone and email, acting as the first point of contact for client queries.Manage client communications, quotes, reports, and invoicing with accuracy and professionalism.Liaise with internal teams, to ensure timely scheduling and project delivery.Prepare daily reports and chase subcontracted work to meet deadlines.Suggest ideas and improvements to enhance ways of working and streamline processes.Build strong relationships with clients and internal stakeholders.What We''re Looking ForA positive, proactive character who enjoys problem-solving and putting forward ideas.Strong organisational and prioritisation skills.Excellent written and verbal communication abilities.A confident telephone manner and proven customer service experience.High attention to detail an