Account Manager
Our client is looking for an experienced Account Manager to join their growing team. This is an exciting opportunity for a proactive and organised individual who enjoys supporting the sales process, managing customer relationships, and coordinating projects from order placement through to successful delivery. Working closely with the Sales and Operations teams, you will play a pivotal role in ensuring orders are processed efficiently, customers are kept informed, and projects progress smoothly from initial handover to completion. This role combines the detail and organisation of sales administration with the coordination and customer engagement aspects of project management. Key Responsibilities Manage a portfolio of customer accounts and day-to-day enquiries. Prepare, manage and follow up quotations. Coordinate projects from order through to completion. Liaise with internal departments to ensure customer requirements and deadlines are met. Provide customers with accurate and timely project updates. Maintain accurate CRM and MIS records. Manage customer queries and ensure issues are resolved promptly. Identify opportunities for repeat business and account development. Ensure customer specifications and project information are clearly communicated internally. Maintain commercial awareness when managing costs, specifications and customer expectations. Build and maintain strong relationships with customers and internal teams. About You Previous experience within Sales ..... full job details .....
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