Head of Residents and Support Location: Birmingham Salary: Circa £66,677 + £5000 car allowance Are you a dynamic leader, passionate about delivering excellent housing and support services? This is a fantastic opportunity to step into a senior leadership role where you ll shape resident services, champion safeguarding, and drive real improvements in people s lives. We are seeking an experienced Head of Residents and Support to lead high-quality housing management and support services, ensuring compliance, innovation, and outstanding outcomes for residents. You will play a key role in embedding a culture of excellence, inspiring a dedicated team, and working collaboratively with partners to deliver services that meet diverse needs. What you ll be doing: Leading housing management and support services to ensure residents receive safe, effective, and person-centred support. Acting as safeguarding lead, embedding best practice and overseeing complex and sensitive cases. Driving service improvement through innovation, learning from complaints, and engaging residents in service design. Developing pathways that enable residents to transition towards independent living. Leading projects that deliver real outcomes for communities while ensuring compliance with regulatory standards. Inspiring and developing your team to deliver high performance, ensuring they have the right skills to meet current and future needs. What we re looking for: Significant leadership experience in housing o