An industry-leading and highly respected insurance broker is seeking a Commercial Account Handler to join its long-standing Cardiff team! This is a fantastic opportunity for an experienced commercial insurance professional who enjoys working closely with clients and Account Executives in a supportive office environment. With a team of experienced and supportive colleagues, as well as a super strong local presence, the business prides itself on stability, professionalism and a people-first culture. As a Commercial Account Handler based full-time in the office, you will play a key role in supporting up to two Account Executives at any one time, ensuring the smooth day-to-day servicing of a varied commercial client portfolio. You''ll be joining a brand that invests in its people, values expertise, and actively supports ongoing development and career progression. As a Commercial Account Handler based full-time in the office, you will play a key role in supporting up to two Account Executives at any one time, ensuring the smooth day-to-day servicing of a varied commercial client portfolio. Your responsibilities will include: Managing renewals, mid-term adjustments, and new business administration.Preparing accurate documentation and presentations for insurers and clients.Liaising with insurers, underwriters, and internal stakeholders.Supporting Account Executives to maintain high retention levels and excellent client outcomesEnsuring compliance with FCA and internal standards a