IT Support Technician Salary: £27,000 - £31,000 DOE Job Type: PermanentOnsite - Based in Stone Staffordshire Safer Hand Solutions are working in partnership with a successful and growing business to recruit an IT Support Technician who can become the go-to IT person within the organisation. This is an excellent opportunity for an experienced IT professional who enjoys problem-solving, supporting colleagues, and making technology easy to understand for non-technical users. You''ll play a key role in supporting the day-to-day IT function while helping the business maintain its cyber security and compliance standards. The Role As the first point of contact for IT-related issues, you will provide first-line support across the business, ensuring systems, devices, and software are operating effectively. You will be responsible for setting up and configuring equipment, troubleshooting technical issues, and supporting users with a wide range of IT queries. You''ll also help maintain and develop the company''s cyber security framework, supporting standards such as ISO27001, Cyber Essentials, and Cyber Essentials Plus. Key Responsibilities Provide first-line IT support for hardware, software, and system issues Set up and configure laptops, mobile devices, and user accounts for new starters Troubleshoot and resolve day-to-day IT problems Manage IT equipment and maintain accurate asset records Support ISO27001, Cyber Essentials, and Cyber Essentials Plus compliance activities Work ..... full job details .....