Customer Experience Workshop Lead
SF recruitment have partnered with a brilliant consultancy, who support Technology companies and their partners by creating enablement content and programmes. Our client helps technology organisations and their partners sell, adopt and scale enterprise-ready solutions by creating clear, practical enablement content, experiences, and programmes. Their work sits at the intersection of strategy, customer experience, and execution, ensuring sellers, partners, and clients are genuinely set up for success. Day rate: £400-£450 Working pattern: typically 4 days per week remotely but with regular international travel to deliver workshops Role summary We''re looking for a dynamic and experienced workshop facilitator to lead pre-sales, client-facing workshops focused on customer lifecycle and messaging journey design, primarily within the WhatsApp for Business ecosystem. In this role, you will guide enterprise clients through structured, collaborative sessions that help them visualise what great looks like, align internal stakeholders, and leave with clarity, momentum, and a practical path forward. You will operate across in-person, hybrid, and fully remote formats, with client-facing delivery as the core of the role. You''ll work closely with consultants and designers to ensure workshop outputs translate into clear journey visualisations, strategic recommendations, and next-step actions that support partner selection, implementation, and scale. Responsibilities will include: Work
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