Head of OperationsThe OpportunityA growing specialty insurance business is seeking a Head of Operations to join the organisation at a key stage of its UK and international expansion.This is a hands-on leadership role within a lean, build-stage environment. The successful candidate will be responsible for putting structure, processes, and governance in place while remaining closely involved in the day-to-day running of the business.This role will suit someone who enjoys building rather than inheriting, and who is comfortable operating without a large team initially.Key ResponsibilitiesLead and develop the operational function across the businessDesign, implement, and improve operational processes and controlsEnsure the business operates efficiently within a regulated insurance environmentWork closely with senior stakeholders across underwriting, finance, compliance, and technologyOversee supplier, vendor, and outsourcing relationshipsSupport contract management and operational governance frameworksPartner with technology leadership to improve systems, data, and operational infrastructureContribute to business planning, budgeting, and growth initiativesEnsure operational readiness as the business scales in the UK and internationallyAbout YouSignificant experience in an operational leadership role within insurance (MGA, broker, or carrier)Comfortable working in a small, growing organisationAble to balance strategic thinking with hands-on deliveryStrong understanding of operating