Job Opportunity: Part-Time Customer Service Advisor - 3 days a week Location: Maidenhead 28000 full time earning salary to prorate it down to part time. Hybrid Monday and Friday at home, flexibility on the days:Monday - Wednesday or Tuesday - Thursday Are you a people person with a passion for delivering exceptional customer service? Our client is looking for a dedicated part-time Customer Service Advisor to join their vibrant team in Maidenhead! If you thrive in a dynamic environment and enjoy helping others, this could be the perfect role for you!What You''ll Do: As a Customer Service Advisor, you will play a crucial role in ensuring that our customers have a seamless experience. Your responsibilities will include:Engaging with Customers: Maintain a positive, professional, and understanding attitude while addressing customer inquiries.Resolving Issues: Respond to phone calls and emails, taking ownership of issues and working towards mutually agreeable solutions.Order Management: Investigate order and delivery inquiries, process orders and returns, and handle amendments or cancellations efficiently.Effective Communication: Provide timely updates to all parties involved and escalate unresolved complaints when necessary.Collaboration: Liaise with factories and logistics partners to ensure accuracy and timely order receipt.General Administration: Support the team with various administrative tasks as required.Who You Are: We''re looking for someone who is:A Great Communicator: