HaloPSA Service OwnerLocation: Nottingham - Hybrid WorkingThis is a temp to perm role and the salary is 35K to 45K DOE plus excellent benefitsOur client is happy to consider an IT Graduate for this roleThe person will ideally be based in Nottingham close to their office - must also be willing to travel for training to Halo site in Suffolk. HaloPSA is a brand new system that our client is introducing and this is a superb time to join them on their journey - our client is happy to consider an enthusiastic IT Graduate who can grow into the role with full training given. Someone with ITSM/Halo would be ideal - there is little coding and development but more configuration. The successful candidate will lead a new ITSM/PSA solution, Halo PSA and be responsible for ensuring the smooth deployment and ongoing management of the system, driving continuous improvement, and aligning the solution with business objectives.The role will be critical in ensuring the successful setup, optimisation and maintenance of Halo PSA. The ideal candidate will have in-depth experience of Halo PSA, Halo ITSM, or Halo Service Desk and will have previous knowledge of being able to create customer workflow and Processes, and also experience integrating with other 3rd party systems. Ideal experience/qualifications - Experience in implementing and managing ITSM/PSA solutions, preferably HALO PSAUnderstanding of IT service management and professional services automation principlesStrong analytical and problem-s