Our established client is currently looking to recruit an IT Technician on a temporary to permanent basis IT Technician Derby - Hybrid £14.50 - £18.50 per hour / £27,000 - £29,000 We re looking for a proactive and hands-on IT Technician. In this key support role, you ll ensure reliable, secure, and efficient operation of end-user computer systems to help staff perform critical business tasks. You ll resolve technical issues both remotely and on-site, install and maintain hardware and software, and collaborate with wider IT teams to maintain a high-performing desktop environment. What You ll Be Doing Delivering expert helpdesk support via phone, email, remote tools, and in person Troubleshooting and resolving hardware and software issues across multiple locations Installing, configuring, testing, and maintaining desktops, laptops, and related systems Managing antivirus deployments, updates, and system security compliance Performing hands-on hardware fixes and software upgrades at the desktop level Supporting offsite/remote users as needed, including occasional UK/EU travel Assisting with IT performance monitoring and reporting Collaborating with network and infrastructure teams to ensure system reliability Maintaining logs, documentation, and technical procedures What You ll Need 2 4 years of experience in an IT support/technician role High school diploma (preferably in Computer and Information Science or related discipline) Working knowledge of desktop hardware, Windows