We are excited to be working in partnership with a well-established family run Hearing Specialist who have a fantastic full-time permanent opportunity to join their team in the Lewes area. Our client is looking for someone who is a qualified Dispensing Optician that can become a valuable member of the team!

The Role:

This role is essential to provide outstanding support to customers and patients’ while contributing to the efficiency of the stores. The ideal candidate will be a qualified Dispensing Optician and registered with the GOC.

Responsibilities:

• Managing the whole dispensing process to ensure highest standard of service
• Fit contact lenses and provide guidance on their care and usage, including follow-up appointments.
• Collaborate with optometrists to ensure seamless patient care and follow-up on prescriptions.
• Serve as the first point of contact for patients, addressing inquiries and providing exceptional customer service.
• Interpret optical prescriptions written by optometrists or ophthalmologists
• Offer appropriate advice and guidance to patients visiting the practice on a range of common eye medical conditions
• Manage product displays, restock inventory and arrange for repairs or adjustments to eyewear

Experience

• Qualified Dispensing Optician
• Fully Registered with the GOC
• Experience as a dispensing optician essential
• Experience in staff training
• Knowledge of the Optical and Hearing industry
• Knowledge of Optical and Hearing process and products
• A strong commitment to customer care and a customer-focused approach to work
• Excellent communication skills, to give clear advice to customers
• Empathy and understanding of patients' eye health needs
• Teamworking skills, and the ability to lead and motivate staff
• Attention to detail

Benefits:

• Bonus scheme (2% on GPM)
• Staff Discount
• Access to Leightons Learning Academy
• Contribution towards Gym/Club membership

Schedule:

• 09:00 – 17:30 Monday to Friday, with some weekend working required

Job Type: Full-time

Pay: £30,900.00 per year