IT Project Manager - Technology & IT Services

Location: Bromsgrove, Worcestershire. Commutable Birmingham, Worcester, Kidderminster, Redditch, M42/M6 corridor
Salary: -45,000 - -50,000 per year (DOE) + Benefits
Job Type: Full-time, On Site

About the Role

We are looking for an experienced IT Project Manager to lead and deliver a variety of technology projects for our clients. You will coordinate resources, manage timelines, and ensure that project objectives meet both client needs and organisational goals. Acting as the main point of contact, you will bridge communication between clients, technical teams, and senior management to ensure smooth, successful project delivery.

Key Responsibilities

• Lead and manage multiple IT projects from initiation to completion, ensuring on-time and on-budget delivery.
• Develop detailed Scope of Work, including schedules, resource allocation, risk management, and project milestones.
• Coordinate internal teams (Engineering, Finance, Purchasing) and third-party vendors to meet project requirements.
• Serve as the primary liaison between clients and technical engineers, translating business needs into actionable IT solutions.
• Monitor project progress, identify potential issues early, and implement corrective actions as needed.
• Prepare and deliver regular project updates and reports to clients and senior management.
• Ensure all projects adhere to company policies, industry best practices, and compliance standards.
• Facilitate post-project reviews to identify improvements and drive continuous development.

Technical Skills & Experience

• Proven experience in IT project management, ideally within an MSP or technology services environment.
• Circa 3-5 years PM/PMO work in a similar role
• Strong baseline understanding of IT infrastructure, cloud solutions, networking, and cybersecurity.
• Skilled in project management tools (e.g., Microsoft Project, Connectwise PSA).
• Relevant certifications such as PRINCE2, PMP, Agile are desirable but not essential.
• Analytical mindset with excellent problem-solving abilities.
• Ability to manage multiple priorities under pressure and adapt to changing client needs.

Personal Attributes

• Detail-oriented and proactive with strong organisational skills.
• Collaborative team player with leadership qualities.
• Customer-focused with a commitment to high-quality service delivery.
• Excellent communication and relationship management skills.

What We Offer

• 23 days annual leave (including your birthday) plus bank holidays
• Company pension scheme
• Private healthcare
• Quarterly company bonus and financial incentives via development schemes
• Regular company social events and team activities
• Excellent office environment with leisure facilities in a town-centre location

Additional Information

• Successful candidates will be subject to a Disclosure and Barring Service (DBS) check.
• Applicants must be able to commute to Bromsgrove B61 prior to starting.