Pear Recruitment: Front of House/ Receptionist

Location: Dagenham

Salary: £28,000 - £30,000

Hours: Mon – Fri 10.00am – 5.30pm

Property experienced necessary

Our client is a growing independent estate and lettings agency based in Dagenham. They pride themselves on delivering exceptional customer service and building lasting relationships with landlords, tenants and the council assisting them with social housing.

Due to their continued growth and demand, they are looking for a friendly, organised, and professional Front of House Receptionist to become the welcoming face of their busy office.

If you're passionate about delivering outstanding customer service and enjoy working in a busy estate agency environment, we'd love to hear from you.

Key Responsibilities

• Greeting clients and visitors in a warm and professional manner.
• Answering and directing incoming telephone calls.
• Responding to email and online enquiries.
• Managing appointments and maintaining office diaries.
• Supporting the sales and lettings team with general administrative tasks.
• Maintaining a tidy and welcoming reception area.
• Handling incoming and outgoing post.
• Updating customer records and property information using the company's CRM system.
• Assisting with compliance paperwork and office administration.

What We're Looking For

• Some previous property background
• Excellent communication and interpersonal skills.
• A professional, confident, and approachable manner.
• Strong organisational skills with excellent attention to detail.
• Ability to multitask and work in a fast-paced environment.
• Good IT skills, including Microsoft Office.
• Previous reception, administration, or customer service experience is preferred.
• Experience within the property industry is advantageous but not essential, as full training will be provided.

If you are interested in this role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. 

*Recommend a friend* - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information.

Due to the number of applications we receive, we are unfortunately unable to respond to each applicant individually. If you do not hear from us within 7 days, you may assume you have not been selected at this time - but please do apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment.

Confidentiality – All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.