Job Title: Senior Support Worker
Location: Hull
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About Us: The client is dedicated to providing exceptional support to individuals with learning disabilities, ensuring they lead fulfilling, valued lives. We focus on person-centred care, fostering independence and community participation.

The Role: We are seeking a compassionate and dedicated Senior Support Worker to join our team in Blackpool. This role involves providing individualised support to people with learning disabilities living in their own homes, promoting their independence and participation in the community.

Key Responsibilities:

• Develop and sustain warm, trusting relationships with service users, promoting their self-esteem, happiness, and emotional health.
• Respect the rights and dignity of service users, ensuring their privacy and supporting them in expressing their needs and participating in decision-making processes.
• Enable service users to become independent and confident in areas such as social skills, personal care, daily living skills, and community involvement.
• Support service users who express frustrations through challenging behaviour using appropriate strategies.
• Ensure service users receive necessary health checks and promote healthy lifestyles.
• Monitor and evaluate individual protocols for people with complex needs.
• Assist service users in accessing social, leisure, work, and educational opportunities.
• Administer and monitor prescribed medication in accordance with the Medication Policy

Additional Responsibilities for Senior Support Worker:

• Offer support and supervision to junior staff, students, and volunteers.
• Plan and coordinate staff time to meet the needs of service users.
• Ensure efficient record keeping and administrative tasks.
• Devise duty rotas and address service provision gaps proactively.
• Respond positively to complaints or feedback from residents, relatives, or other agencies.

General Duties:

• Notify the Line Manager of planned whereabouts and submit accurate timesheets weekly.
• Provide regular reports to colleagues and accept guidance from senior colleagues.
• Comply with all company policies, including health and safety, confidentiality, and data protection.
• Undertake specific training to enhance team expertise in working with complex needs.
• Provide respectful personal care in accordance with individual support plans.

Qualifications and Experience:

At least two years of experience supporting people with learning disabilities.

Experience in staff supervision and management.

Ability to demonstrate a warm, person-centred approach to people with learning disabilities.

Excellent written and verbal communication skills.

Ability to work constructively and cooperatively as part of a team.

Initiative, self-motivation, and resourcefulness.

Professional manner in liaising with other agencies and working positively with families and friends of service users.

Knowledge of helpful approaches and interventions for people with learning disabilities.

Commitment to promoting anti-discriminatory practice.