We are working with a respected London borough to appoint an experienced Housing Solutions Team Manager to lead a frontline homelessness prevention service. This is a key leadership role that will see you manage a team of officers handling high volumes of complex housing cases under both Part 6 and Part 7 of the Housing Act. The council is committed to improving housing outcomes and reducing reliance on temporary accommodation, and you''ll play a central role in making that happen. This role would suit a housing professional with deep knowledge of homelessness and allocations legislation, experience managing multidisciplinary teams, and a clear track record of service improvement. You''ll be a confident leader, able to manage complex caseloads, deliver high-quality decision-making, and provide robust supervision to your team. The role also includes being part of the Housing Solutions Service duty rota and managing responses to Stage 1 and Stage 2 complaints, so a calm, professional approach is essential.The Role Manage a team of officers working on complex and high-volume Part 6 (Allocations) and Part 7 (Homelessness) cases Oversee day-to-day service delivery, ensuring statutory assessments are accurate, timely and compliant with relevant legislation Take part in the team''s Duty Rota, responding to urgent presentations and supporting triage and early intervention Provide regular supervision, support and development to officers, building a resilient and high-performing te