Templegate RecruitmentSpecialist Recruiters in Financial ServicesJob Title: Team LeaderLocation: Chorley, UK (Hybrid - 2 days remote / 3 days in office after probation)Salary: Around £40,000 per annumHours: 37.5 hours per week with flexible start times (7:30 / 8:00 / 9:00), finish 1 hour early on Fridays, 30-minute unpaid lunchBenefits and DevelopmentPension: Employer contribution of 4%, with salary sacrifice available for employee contributionsAnnual Leave: 28 days plus Bank Holidays, with the option to buy an additional 5 daysGroup Life Cover: 4x salarySick Pay Scheme£500 annual training budget with exam supportHybrid working flexibility (2 days remote / 3 days in office)Christmas shutdownAbout the RoleWe are currently recruiting a Team Leader to support the growing financial services operations team. This Team Leader will manage a team of 28 support staff across three departments, ensuring smooth day-to-day operations and delivering exceptional support to financial advisors.This role is ideal for someone with strong administrative and operational experience in financial services who thrives in a fast-paced environment and enjoys developing and mentoring staff.Key ResponsibilitiesLead, manage, and support a team of financial services support staff, providing guidance on technical and process queriesOversee operational processes including new business processing, general queries, and platform supportManage HR-related activities such as return-to-work processes, absences, and