Overview

We are recruiting a Paralegal to join the Clinical Negligence team in Manchester. This is a phone-based position, taking instructions on the phone from potential clients regarding their clinical negligence claims. You will support our fee earners and contribute to a range of matters within Clinical Negligence, such as obstetrics, orthopaedics, brain and spinal injury, and misdiagnosis. A basic understanding of the framework of clinical negligence law and a passion for this area of law are required. You should be confident on the phone, able to control the call, provide customer support, and show empathy. A graduate or GDL background is required. The role involves alternating shifts – 8am–4pm or 10am–6pm. This is a 12 month fixed term contract.Responsibilities

Take instructions from potential clients by phone about clinical negligence claims.Support fee earners across a range of clinical negligence matters.Demonstrate empathy, maintain professional communication, and manage calls effectively.Work with a basic understanding of clinical negligence law and its framework.Qualifications

Graduate or GDL background.Strong communication skills and ability to work on the phone with clients.Interest/experience in clinical negligence areas such as obstetrics, orthopaedics, brain and spinal injury, and misdiagnosis.Employment type

Full-timeSeniority level

Entry levelBenefits

Hybrid working – 2 days per week in the office (must live a reasonable distance to commute to the office)35 hours per week – Monday to Friday – Flexible and agile working environment25 days holiday allowance plus bank holidaysBuy and sell annual leave up to 5 daysEmployee Referral scheme with payments up to £2000 per referralGroup Incentive Plan (Annual Bonus Scheme)Aviva Digicare+ Workplace App with health checks, digital GPs, mental health support and moreEmployee Assistance Programme with webinars for stress awareness and counsellingGroup Income Protection to support long-term illness or injuryHealth and Wellbeing programmes and apps including gym discounts, private medical insurance, cycle to work scheme, meditation sessionsLife Assurance coverWorkplace pensionBenefits Hub with discounts to services including cinema, food, travel, and high street storesDental InsuranceFree legal help and discounted lawyer-led legal servicesOur values and development support: We encourage continuous professional development and provide funding for professional qualifications, training courses, and a range of internal learning resources.

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