Babergh and Mid Suffolk District Councils are seeking a Housing Solutions Assistant in Ipswich, Suffolk. You will join us on a full-time, fixed term contract or secondment opportunity for 9 months to cover maternity leave. The successful candidate will earn a competitive salary of £27,694 - £31,022 per annum (pro rata). This role is open to full time, part time, and job share applications, all of which will be assessed equally. Join our team We are looking for a Housing Solutions Assistant to join our Housing Solutions team. If you share our values and you are motivated to make a difference for our residents, clients, and communities, we would love to hear from you. About the role In this role, you will: be the first point of contact for people who approach the council for housing help. assess their situation, give basic housing advice and make sure each case is passed to the right officer. handle financial tasks linked to homelessness, including making agreed payments. You will keep accurate records, update the homelessness system and maintain a good understanding of housing law, welfare benefits and the local private rented market. work closely with colleagues across the council and with external partners such as social care, probation and housing providers. You may also be asked to support the council s emergency response arrangements when required. About you We are looking for someone with a good understanding of housing and welfare issues, strong problem?solving ski