Our client, a reputable automotive business located in Heathrow, is seeking an experienced Aftersales Manager to lead their service and parts departments. This opportunity is ideal for a skilled Aftersales Manager looking to advance into a leadership role within a well-established main dealer passenger car operation. The Aftersales Manager position offers a dynamic working environment, competitive remuneration, and the chance to make a tangible impact on the company''s service standards and team development. Benefits: Competitive basic salary dependent on experience OTE approximately £70,000 with bonus incentives Company vehicle or vehicle allowance 23 days annual leave plus Bank Holidays and a day off for your birthday Opportunities for ongoing professional development through manufacturer-led training and internal courses Access to pension scheme and employee wellness programmes Recognition schemes, including long service awards and annual performance reviews Friendly and supportive team environment Duties: Lead, motivate, and develop the service and parts teams to deliver outstanding customer service Enhance workshop efficiency, productivity, and profitability as the Aftersales Manager Monitor compliance with statutory regulations and uphold Mercedes-Benz quality standards Manage departmental budgets and control costs effectively Develop strategies to increase parts sales and service revenue Build and maintain strong customer relationships to ensure high satisfaction ..... full job details .....