Customer Service and Logistics Coordinator Salary Guide 28,000 - 30,000 PA, Depending on ExperienceLocation: Bury St. Edmunds - Easy access from A14 Hours: Monday to Friday - 8.00 AM to 5.00PM We are seeking a detail-oriented Customer Service and Logistics Coordinator to join this leading provider of logistics services specialising in transport, warehousing, handling of goods. The successful candidate will report to the Head of Customer Service and will play an integral role in our daily operations. Key Responsibilities:Entering customer orders into the in-house computer system with accuracy and efficiency.Booking haulage for deliveries using online carrier systems and managing bookings via email.Tracking and tracing deliveries to ensure timely arrival and communication with the relevant parties.Communicating directly with customers and suppliers on the telephone and via e-mailRecording and responding to customer complaintsLiaising with the warehouse team to ensure customer orders are handled promptlyLiaising with the finance team to ensure customer accounts are up to date before stock releaseInvestigation of stock-related queriesBuilding solid relationships with customersGeneral administration tasks as required Skills and Qualifications:The ideal candidate will have a good telephone manner, competent IT skills, particularly MS Office and be a confident, positive communicator at all levels.Previous administrative experience and proven organisational skills are vital.Good n