Housing Services Officer Role in North LondonHousing Repairs / Admin and Scheduling Liaising with Tenants, Raising Repairs and overseeing engineers diaries. 36 hour week - Hybrid working (2 - 3 day a week from home)Fantastic Opportunity to join a supportive team - working in the North LondonDutiesExperience of dealing with call in a professional, polite, sensitive, efficient and timely manner, to a high standard of customer care using the appropriate greeting, including name, adapting methods of communication to meet the needs of the customer and ensuring that a positive imageTo diagnose repairs accurately, raise orders on IT systems to contractors and book appointments.All jobs are responsible for responding directly to service users either providing information or assisting with service transactions.Scheduling the surveyors diaries, going out to properties across the borough Dealing with first line complaints calls Temporary position (on-going)Fully office based for first two weeksPlanning and Webchat experience preferableRepairs background essential