Internal Sales Representative Guildford, Surrey Full-Time - Permanent Office Based 28,000 Are you a proactive, customer-focused sales professional who enjoys building relationships and delivering exceptional service? Our client, a successful and growing business within the heating and building products sector, is seeking an Internal Sales Representative to join their friendly and supportive team in Guildford. This is an excellent opportunity for someone with sales support, internal sales, or customer service experience who enjoys working in a fast-paced environment where no two days are the same. You''ll play a key role in supporting customers, merchants, installers, and the external sales team while helping drive business growth. The Role As an Internal Sales Representative, you will be at the heart of the customer journey, managing enquiries, processing orders, supporting sales activity, and ensuring customers receive an outstanding experience from start to finish. Sales and Business Development Act as the first point of contact for customer and trade enquiries Follow up quotations, sales leads, and promotional campaigns Support the field sales team in generating and retaining business Build and maintain strong relationships with customers, merchants, installers, and key accounts Identify opportunities to upsell and cross-sell products and service Customer Service and Account Support Deliver a high level of service across phone and email channels Resolve customer ..... full job details .....