Job Advertisement: Airwaves Support OfficerLocation: CwmbranContract Type: TemporaryContract Length: 8 weeksHourly Rate: 14.17Working Pattern: Full TimeOur client is seeking an enthusiastic and detail-oriented Airwaves Support Officer to assist in the rollout of replacement Airwave handsets and associated equipment within the public services sector. This is a fantastic opportunity for someone with a solid understanding of police environments and a passion for delivering exceptional customer service.Key Responsibilities:Equipment Management: Collect old handsets and deliver new ones across the Gwent Police area, ensuring all processes are followed meticulously.Security Protocols: Use security keys to access and manage handset lockers, maintaining a high level of security for all stock.Workshop Duties: Ensure the workshop remains clean and organised in compliance with health and safety requirements, while assisting with stock checks as needed.Customer Support: Provide support and advice to staff at all levels, fostering strong relationships with suppliers, clients, and stakeholders.Documentation: Accurately complete all necessary forms for replacements and keep records of transactions up to date.Essential Qualifications and Experience:A formal qualification or equivalent work experience in ICT.Experience with Microsoft Office applications at a user level.A strong understanding of customer care practises to ensure efficient service delivery.Familiarity with police environments ..... full job details .....