IT Product Specialist
This is an opportunity to work with industry-leading healthcare provider, make a real difference to customer success and patient outcomes and join a collaborative team where innovation, development, and customer excellence are at the heart of everything we do. This role is responsible for supporting and developing business-critical applications and digital solutions across the organisation. In addition to technical responsibilities, the role will actively contribute to IT strategy, supplier management, project delivery and continuous improvement initiatives, providing a development pathway. 37.5hrs week between the hours of 08:30 and 17:30 Additional out of hours (on-call) requirement for this role This position plays a vital role in supporting our customers by delivering high-quality IT services throughout the full lifecycle of solutions, including solution design, installation, configuration, implementation, and ongoing technical support. Working across both hardware and software technologies, the role ensures customers receive an outstanding service experience and achieve maximum value from their investment in all products and solutions. The successful candidate will demonstrate a passion for technology, innovation, and customer excellence, combined with the technical expertise required to deliver application and hardware support both remotely and on-site. Acting as a trusted technical adviser, they will work collaboratively with customers and internal stakeholders to ..... full job details .....
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