Customer Systems Support Agent Salary: Up to 12.38 per hour Part-time Hours: 30 hours per week- shifts across 4 to 5 days, with occasional weekend work (typically 1 in every 3 to 4 weekends) Location: Primary location Sandwich, with occasional work across Thanet sitesWe are currently recruiting for a Customer Systems Support Agent to join a busy and customer-focused team. This is a varied role supporting both customer service operations and internal systems administration. Full training will be provided, making this an excellent opportunity for someone who is methodical, organised, and confident working with systems.The role will involve supporting the Customer Service Team with general enquiries, phone answering and sales, while the remaining time will focus on systems-based administrative tasks, working closely with the internal Systems and IT lead.Key ResponsibilitiesSupport the Customer Service Team with general customer enquiries, telephone calls and sales activityCarry out administrative tasks across internal systems, working to a planner of deadlinesWork closely with internal systems and IT leads to support day-to-day operationsAccurately update and maintain records on bespoke systemsHelp provide resilience and cover within the Customer Service TeamManage workload effectively with a flexible and proactive approachPerson SpecificationStrong organisational and time management skillsMethodical and conscientious approach to workConfident using computer systems and able to