About The Role As Systems Training Lead, you''ll play a vital role in helping our schools get the most out of their core systems (including Bromcom, CCR, CPOMs, Admissions+, iPay, Fusion, InVentry, EdVal, Smartgrade, OFSM, GL and Wonde). You''ll design and deliver engaging training, create clear guidance materials, and support system rollouts to ensure smooth adoption. The Systems and Training team within Ark schools provides systems support and training capability to ensure the operation and continual improvement of our core school systems. Working closely with colleagues across Technology and the central team, you''ll also support and contribute to initiatives to improve processes and enhance user experience. This role is perfect for someone who is keen to enable others and is make technology work for education. Key responsibilities: Plan, design, and deliver engaging training sessions (in-person and virtual) tailored to user need Develop and maintain high-quality guidance materials and process documentation on systems and data. Contribute to projects involving system implementation, upgrades, or process changesensuring training and support are embedded throughout. Work closely with the Systems Support Manager, Systems and Training Manager and other colleagues in Technology and the central team to contribute to initiatives to improve internal support processes, identifying opportunities to streamline workflows and enhance service quality. You should have: Experience desi