Costa Store Manager - The Grange University Hospital, Cwmbran 40 hours per week£35,000 per annum5 days out of 7 We''re looking for an inspiring, proactive, and committed Costa Store Manager to lead the team at our busy hospital location. This is an exciting opportunity to take ownership of a well-known brand, drive exceptional standards, and create a warm, welcoming environment where both customers and colleagues can enjoy a great coffee experience every day. What you''ll be doing: Leading the day-to-day operation to deliver smooth, efficient and consistent service.Managing stock, minimising waste, and ensuring high-quality beverage preparation.Motivating, coaching and supporting your team to perform at their best.Completing weekly paperwork and carrying out any administrative tasks required.Being the key decision-maker on shift and the main point of contact for all store matters.Proactively resolving challenges with confidence, discretion, and a solutions-focused mindset. What we''re looking for: A genuine passion for delivering outstanding service, with a natural smile and a positive approach.Someone who takes initiative and makes thoughtful, customer-focused decisions.A strong team leader with excellent communication and people skills.Determination to succeed and a drive to continually improve.The ability to stay calm and effective under pressure in a fast-paced environment.Exceptional reliability, timekeeping, and personal accountability.A safety-first mindset, ensuring