Are you ready to take your career to new heights? Start date: June 2025 (exact start date TBC)Location: Natwest/Ulster Bank. Belfast City Centre - office based training and grad bay (7 weeks). Hybrid once training complete. Great public transport links! Salary: £12.60 p/h, £26,208.00 p/aShifts:Full time - 40hrs per week - hours worked between the hours of 07:00 and 01:00Training Duration: 3 weeks training onsite, 4 weeks grad bay onsiteProbity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history.Description of the JobProvide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service AdvisorWe''ll look to you to deliver excellent service to our c