Technical Support Engineer / ICT TechnicianSupport a busy education IT environment delivering 2nd line IT support, network support and systems administration across multiple schools. Ideal for an experienced IT Support Engineer with strong Microsoft Windows, Active Directory and infrastructure support skills.If you''ve also worked in the following roles, we''d also like to hear from you: IT Engineer, IT Support Analyst, Infrastructure Technician, Systems Support Officer, Second Line Support Engineer, 2nd Line Technical Support Analyst, IT TechnicianThis job is officially known with the organisation as an ICT TechnicianSALARY: £26,243 to £29,838 per annum + BenefitsLOCATION: Coventry, West MidlandsJOB TYPE: Full-Time, PermanentWORKING HOURS: 37 Hours per Week, All Year Round, Monday to Thursday 8:00am - 4:00pm and Friday 8:00am - 3:30pmJOB OVERVIEWWe have a fantastic new job opportunity for a Technical Support Engineer / ICT Technician to join a busy and forward-thinking education environment supporting secondary and primary schools.As a Technical Support Engineer / ICT Technician you will work closely with the ICT Network Manager to deliver a professional ICT service, providing 2nd line support, infrastructure support and systems administration across Microsoft Windows, Active Directory and cloud-based services such as Microsoft 365.The Technical Support Engineer / ICT Technician will help manage, maintain and develop network infrastructure, servers, wireless networks and sec