Job Title: ServiceNow Platform Owner Location: London (Hybrid) Employment Type: PermanentOverview: We are working with a growing consultancy that delivers services to multiple companies across its wider group. They are seeking an experienced ServiceNow Platform Owner to take full ownership of the ServiceNow platform, defining and delivering the platform strategy while ensuring it supports business growth across the organisation.This is a senior role with responsibility for strategy, governance, financial management (PandL), vendor management, and the establishment of a ServiceNow Centre of Excellence (CoE).Key Responsibilities:Own and define the end-to-end ServiceNow platform strategy and roadmapAct as the senior accountable owner for the ServiceNow platform across multiple business unitsEstablish and lead a ServiceNow Centre of Excellence (CoE), including standards, best practices, and governanceOwn the ServiceNow PandL, including budgeting, forecasting, cost optimisation, and value realisationManage and govern third-party vendors and implementation partnersOversee ServiceNow implementations, upgrades, and ongoing platform evolutionDefine platform operating model, intake processes, prioritisation, and demand managementEnsure platform stability, scalability, security, and complianceEngage senior stakeholders across the business to align ServiceNow capabilities with strategic objectivesMeasure and report on platform performance, adoption, and ROIKey Skills and Experience:Prove