Job DescriptionExciting opportunity for an experienced Technical Consultant to join an award-winning Microsoft Partner working across a range of industries including Public Sector, Manufacturing, Retail and more. Working in an collaborative and dynamic environment my client is passionate about driving exceptional digital transformations results to all of their clients, from inception and planning, moving through to deployment and providing support and aftercare. They are truly invested in their practices and are driven by exceeding expectations. Role and ResponsibilitiesProvide analysis of the clients business needs, understanding their aims and objectives before giving feedback as to how Dynamics 365 CE/CRM can add value to their business. Having done the analysis, its important to understand the company''s current architecture before proposing the best possible solutions to their business processes and issues. Design TDD + FDD documents and get approval from the relevant stakeholders. Accountability for individual delivery items as well as managing task assignment, delivery, troubleshooting and peer reviews where applicable. Plan and execute implementations of Dynamics 365 CRM developments, ensuring clients internally and externally are kept informed throughout. Excellent knowledge of fine tuned possibilities within D365 CE/CRMSkills and Qualifications Design and Development experience with Dynamics 365 CRM in particular with Customer Service. Expertise with Power Platform