Nottinghill Genesis are looking for a Facilities Assistant based in their Chelmsford office to provide effective facilities management services across NHG office portfolio, providing excellent customer service to both residents and staff.You''ll be responsible for: Concierge service - Meet and greet, one stop shop, liaising with IT Dealing with customers, understanding their queries, resolving sometimes challenging issues Facilities Management - building maintenance, Audio Visual (AV) and first line workstation support Post room services - scanning and distributing incoming post electronically Supporting a dispersed workforce - issuing PPE, DSE equipment, Banking Customer service - providing excellent customer service to both internal and external customers including our commercial tenants Administrative duties to support the Business Services Managers (BSM) and to provide services to the wider NHG businesses such as the Governance team and Learning and Development (LandD) training team Supporting conference facilities - liaising with host and delegates, dealing with room set up, supporting AV and catering requirements Pool car administration - processing invoices, fines, and congestion charges, updating NHG Motor Insurance Database (MID); servicing along with procuring and returning leased vehicles Version Control: April 2023 Page 2 of 3 Role accountabilities Contractor and supplier Liaison - proactively liaising with contractors, attending contract meetings, interpreting th