RSR is a public safety and enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Job Title: Temporary IT Support Engineer (2nd Line / Senior) Location: Bath (hybrid/onsite as required) Pay Rate: 15.24 per hour Hours: 30 hours per week Contract: Temporary (approx. 2 month contract)About the Role We are seeking an experienced and proactive IT Support Engineer (2nd Line / Senior) to join our team on a short-term basis. This is a great opportunity to support a busy IT function, working alongside a collaborative team consisting of an IT Manager, Senior Engineer, IT Engineer, and Junior IT Engineer. You will play a key role in ensuring the smooth day-to-day running of IT services, supporting both internal staff and ongoing technical projects.Key ResponsibilitiesProvide 2nd line support and assist front-line Support Engineers with ticket resolutionSupport staff with IT equipment, systems, and troubleshootingManage user accounts, including creation and deactivationAssist with IT roll-out projects and system implementationsSupport and maintain CCTV systems, including HikvisionProvide support to colleagues working remotelyAbout You We are looking for someone who is hands-on, reliable, and confident working in a fast-paced environment. You should have:Experience with Microsoft 365, Intune, and FreshdeskStrong troubleshooting and te