About the Role Affinity Staff Limited is seeking experienced Senior Residential Support Workers to take on shift leadership agency roles within Ofsted-registered residential homes for young people across Solihull and the wider West Midlands. As a Senior Support Worker on shift, you will lead floor routines, mentor junior staff, oversee care plan implementation, and ensure regulatory compliance during your assignment. Key Responsibilities Lead shifts effectively, delegating duties and ensuring handovers and routines run smoothly. Provide direct therapeutic care and emotional guidance to young people with complex behavioral and emotional needs. Handle crisis interventions and manage challenging incidents using accredited de-escalation techniques. Support floor staff with guidance, debriefs, and quality assurance on shift documentation. Liaise with social workers, educational staff, guardians, and multidisciplinary external agencies. Oversee medication administration and ensure full alignment with Ofsted guidelines and home policies. About You Essential: Level 3 Diploma for Residential Childcare (or equivalent qualification). Minimum 2 years of experience working in an Ofsted-registered children s residential home, including senior or shift-lead responsibilities. Proven leadership abilities with strong conflict resolution and crisis management skills. Valid Full UK Driving Licence (essential). Enhanced DBS check registered on the Update Service (or prepared to undergo a new ..... full job details .....