Job Title: Senior Account Manager (Social Media)Location: Cambridge (Hybrid)Salary: 36k - 45k per annum DOEJob type: Full time, permanentAt OST, we don''t just do B2B social - we liveit. As an award-winning social media agency with an exceptional portfolio of clients across SaaS, technology, and agriculture, we''re innovating B2B social. If you''re passionate about strategy, creativity, and making real impact, this is your opportunity to join a team that thrives on collaboration, celebrates big ideas, and encourages you to smash your own goals.We''re on the lookout for an experienced Senior Account Manager to join our Client Services team. In the role you will have the opportunity to work on some career defining projects.You''ll need to be a brilliant collaborator - working alongside our clients and delivery teams to push boundaries and expand their understanding of what is possible, whilst also delivering against their marketing goals.OST has a growing portfolio of globally recognised brands, and we want someone passionate to join us on this journey.Specific responsibilities include:Striving for excellent customer experience by ensuring projects are delivered on time, on brief and on budgetDriving the continuous improvement of processes and efficiencies such as over and under delivery on clients and projectsUnderstanding the commercials for every client and project and knows what is in and out of scopeLiaising with other teams to create a holistic and effective online market