Executive Operations Leadership with a Pathway to Managing Director We are retained by a high-end, privately owned care provider delivering exceptional services to private-paying clients. The business is entering a critical phase of controlled growth and is seeking an Operations Director to provide strong, disciplined leadership across quality, compliance, and commercial performance. Subject to the achievement of agreed KPIs and strategic targets, this role offers a progression route to Managing Director. This is a hands-on, office-based leadership position, requiring a senior operator who leads from the front, sets uncompromising standards, and is prepared to work at all levels of the organisation to ensure consistent delivery. The Role Reporting directly to the Owners, the Operations Director will hold full accountability for operational performance across all care services. The postholder will act as a strategic partner to the Owners while maintaining absolute ownership of day-to-day operations. The role combines strategic oversight with operational execution, ensuring the business continues to deliver outstanding care while scaling sustainably. Key Accountabilities Full responsibility for operational delivery, quality assurance, and regulatory compliance Holding and maintaining CQC registration, with a clear mandate to achieve Outstanding Leadership and development of senior management and operational teams Delivery of agreed growth targets across live-in and visiting c