Customer Service Administrator
This is an exciting opportunity to join a well-established organisation where you''ll play a key role in supporting clients and internal teams as a Customer Service Administrator. You''ll enjoy a varied role with real responsibility, working in a collaborative environment that values accuracy, professionalism, and customer care.Key Vacancy InformationPermanentChesterfield S44 LocationSalary guide 28,000 + annual bonusFull time 39 hours a weekMonday - FridayFree parking Modern offices100% office-based, not hybridDesirable experience - manufacturing sector based customer service admin knowledge and experience.The RoleAs a Customer Service Representative, you''ll be the main point of contact for a designated geographical territory, ensuring every interaction-from enquiry through to delivery and invoicing-is handled with precision and care. This is a customer-facing administrative role that supports both internal teams and external clients, offering a dynamic opportunity to manage relationships and contribute to smooth supply chain operations.Key Responsibilities:Process customer orders efficiently, verifying details and keeping clients informed throughout.Arrange product deliveries via post, courier, sea, or airfreight within budget and deadlines.Prepare documentation for invoicing and pre-shipment inspections, export adminMaintain and update the customer database.Handle customer complaints professionally and propose solutions within guidelines.Perform routine administrative ta
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